I've seen quite a few posts regarding there hub 3 keeps resetting - well I'm in that club now - on the night Im waiting to watch live boxing - not happy chappy. Virgin should have a 24hr call line or Web chat. BT are looking good for me......... Cmon virgin - you keep hiking the prices up.... So build a hub which is faultless - does a self diagnostic and reports issues back to virgin HQ and my virgin app for a speedy fix.
They used to have 24/7 support when 100,152 and 200 came here - I think it was in Liverpool but I am sure they shut it down in favour of overseas - such a shame
Why does my vivid box have a flashing red telephone?
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