@-tony- it is what it is and in my area they continue to take on new users so it must be ok
Well, I've seen your BQM and you know my thoughts. For the benefit of others, over-utilisation is certainly OK with VM, because (a) they can make a shed load more money selling the same capacity to multiple customers, (b) thanks to the uselessness of Ofcom there's no regulatory consequences for VM from signing up more customers than the network can handle, and (c) the widespread lack of high speed broadband options means there's a reluctance of customers to leave (or if they do it's sooooo easy for VM to lure in more with mendacious advertising).