Menu
Reply
AlexTia
  • 39
  • 0
  • 8
On our wavelength
357 Views
Message 11 of 50
Flag for a moderator

Re: Poor speeds Newtownabbey (Belfast) making gaming unplayable in the evening

It happened tonight there again at 9pm on the button, lasted for 5 mins then went back to normal.

0 Kudos
Reply
Adduxi
  • 2.89K
  • 217
  • 616
Trouble shooter
349 Views
Message 12 of 50
Flag for a moderator

Re: Poor speeds Newtownabbey (Belfast) making gaming unplayable in the evening

Clean BQM so far, but that happen before. If it stays clean for a few more days hopefully it may have been fixed. 
However why was this whole sorry episode hidden by obfuscation by VM !!

0 Kudos
Reply
mrresilient
  • 7
  • 1
  • 1
Tuning in
345 Views
Message 13 of 50
Flag for a moderator

Re: Poor speeds Newtownabbey (Belfast) making gaming unplayable in the evening

Still fighting 300ms to EVERYTHING from 8pm+

NI, Belfast. Daily every single day for about a month now, unsustainable. 

0 Kudos
Reply
Andrew-G
  • 6.09K
  • 1.07K
  • 2.57K
Very Insightful Person
Very Insightful Person
311 Views
Message 14 of 50
Flag for a moderator

Re: Poor speeds Newtownabbey (Belfast) making gaming unplayable in the evening

@mrresilient @AlexTia 

Do you want to post a link to a live, shared BQM in this thread?  If the issue is continuing we might be able to get some action, but I'm struggling to keep track across the multiple threads for NI connection issues.  

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Adduxi
  • 2.89K
  • 217
  • 616
Trouble shooter
295 Views
Message 15 of 50
Flag for a moderator

Re: Poor speeds Newtownabbey (Belfast) making gaming unplayable in the evening


@Andrew-G wrote:

<snip>   If the issue is continuing we might be able to get some action, but I'm struggling to keep track across the multiple threads for NI connection issues.  


I'm sure you are struggling 😉  It would be nice if VM actually acknowledged this issue with a "sticky" and we could all have been posting our BQM's in one place.  However as you and I know, that would be too easy.  Thanks for all your input btw, appreciated.

wlarus47
  • 5
  • 0
  • 0
Tuning in
277 Views
Message 16 of 50
Flag for a moderator

Re: Poor speeds Newtownabbey (Belfast) making gaming unplayable in the evening

I have been having the same issue for the past few weeks as well, and am based in Newtownabbey too if that impacts anything.

 

My BQM is below; as of last night I still had the latency problems;

 

https://www.thinkbroadband.com/broadband/monitoring/quality/share/3a829e6437d8a2b97262ef4b7b83e34e6b0ea20f

 

0 Kudos
Reply
AlexTia
  • 39
  • 0
  • 8
On our wavelength
256 Views
Message 17 of 50
Flag for a moderator

Re: Poor speeds Newtownabbey (Belfast) making gaming unplayable in the evening

882d904f7a60d0ab26e4ac965f500a1987be0a943.png

 

 

 

0 Kudos
Reply
Andrew-G
  • 6.09K
  • 1.07K
  • 2.57K
Very Insightful Person
Very Insightful Person
219 Views
Message 18 of 50
Flag for a moderator

Re: Poor speeds Newtownabbey (Belfast) making gaming unplayable in the evening

@wlarus47 Can you confirm the link you posted is a live BQM?  And thus that the spike between 9pm and 11pm therefore occurred on Friday 16th April?

Other interested parties, any comments or similar experience on 16th?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
wlarus47
  • 5
  • 0
  • 0
Tuning in
213 Views
Message 19 of 50
Flag for a moderator

Re: Poor speeds Newtownabbey (Belfast) making gaming unplayable in the evening

Yeah it is a live bqm, and there was another spike last night (16th)!

0 Kudos
Reply
Adduxi
  • 2.89K
  • 217
  • 616
Trouble shooter
193 Views
Message 20 of 50
Flag for a moderator

Re: Poor speeds Newtownabbey (Belfast) making gaming unplayable in the evening


@Andrew-G wrote:

<snip>  Other interested parties, any comments or similar experience on 16th?


All clear for me, with the exception of a Hub reboot at 03:00 by, I presume, remotely VM as I never reboot my Hub.

0 Kudos
Reply