Hi @bel-akor,
I'm sorry to be the bearer of bad news but I can see your area is still impacted by the SNR (Signal to Noise Ratio) outage.
The current estimated time of fix is 28 JUN 2022 13:00.
You might find that these services are intermittent at the moment: Virgin Fibre and Voice services. We are sorry and working hard to resolve this for you.