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desjakey
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Message 31 of 33
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Re: PS5 Call of Duty Lag and Sticking

Hey Corey,

I haven't received your private message

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Kath_F
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Message 32 of 33
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Re: PS5 Call of Duty Lag and Sticking

Hi desjakey, 

Thanks for letting us know. We're sorry about that. I'm not sure what happened. 

We need to confirm the address on the account with you as we are going to book an engineer visit to get things checked out for you. 

I have sent you a private message regarding this. Just click on the little plum envelope at the top right hand side of the page to access your inbox.
Thanks,
 

Kath_F
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Kath_F
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Message 33 of 33
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Re: PS5 Call of Duty Lag and Sticking

Hi desjakey, 

Thanks for coming back to me on this. 

I appreciate you have an engineer visit a few weeks ago however there is nothing we can do remotely to fix this. The only option we have is to arrange for another engineer to attend. 

If you could pop me a private message with the information I asked for, we can get moving on this 🙂 

Thanks,

Kath_F
Forum Team




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