Ever since the start of december my internet has been spiking to over 10000 whereas before it kept a steady 28 ping this has been going on for a month now please help. Should I just switch internet providers?
Sorry to hear of the issues that you've been having HugotheBeast893.
Are you able to provide the network logs from your hub? This will help us determine what the issue is and how we can resolve it, also please make sure to remove any personal details from the logs such as your mac address.
Set up a direct connection using a Cat 5E/6 cable between the Hub and a and a 1Gb capable Pc/Mac/Chromebook and no other items connected.
Type 192.168.0.1 into your browser URL bar and press enter. When the page appears DO NOT LOG IN but click ‘Check Router Status’. Copy and paste the contents of each tab onto here, a Guru will be along in the not too distant future to decipher the info.