on 22-02-2023 22:08
As of late (The past month) gaming has been terrible, I play WoW and my son has a playstation 5 that he also gets random disconnects from game.
I play semi serious (Mythic raiding for those in the know) and for it we use voice chat (Discord) and that is also unusable, I can't hear anyone / people can't hear me without it breaking up or dropping out.
I'm not too technically minded when it comes to networking etc but in WoW it's showing anywhere from 500ms - 25000ms and completely locking up / disconnecting me making it unplayable.
We all so have Sky glass / fire sticks in the living room / bedrooms that constantly buffering when trying to view.
This problem seems very intermittent, it can be fine for a day, then the next completely unusable
I will try add data below from router
Thank you - Jamie.
on 22-02-2023 22:09
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
on 22-02-2023 22:09
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
on 22-02-2023 22:10
Cable Modem StatusItem Status Comments
|Acquired Downstream Channel (Hz)|
|Ranged Upstream Channel (Hz)|
on 22-02-2023 22:12
Should maybe add - I usually use a a Asus AC2900. though since problems I've disconnected it and using the Virgin Hub solely to try and problem solve
on 22-02-2023 22:59
Upstream power is at the lower limit of 34 to 51, so needs fixed. Everything else looks good. Setup a BQM and post the shared link for comments.
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on 22-02-2023 23:14
I'll leave this here, I believe it's live, so I'll keep it running and check back tomorrow morning.
on 23-02-2023 06:14
Typical so far, since I started BQM, it's been fine. TEsted this morning before work and everything was working fine, I'll leave it until tonight and see if it all goes wrong again.
This is the annoying thing, it's so intermittent it's hard to pin down to show people
on 25-02-2023 14:27
Thanks for posting and welcome back to the community.
Sorry to hear of the broadband issues. I can see you've booked a technician visit in, please do let us know how this goes.
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on 15-03-2023 21:09
Struggling tonight again, internet has been fine since the technician came out, but tonight it has gone completely unusable at times again.
Luckily I've still been running the BQM and can be seen here:
Looks like quite a bit of problems on the graph tonight ?