on 11-08-2018 15:58
Okay so i have and lag spikes for a week myself and with no help form Virgin went to try and fix via trial and error.
After a few hours i have a fix and have already had confirmed from various users on Twitter that this also works for them.
Please see the guide below and let us know if it worked for you by commenting on here.
Go onto your router settings. (The IP address by default is 192.168.0.1. If you want to use your own router and put the hub into modem mode then the internal address for the hub will change to 192.168.100.1)
Down the left hand side click on advanced settings.
Then wireless
Then wireless signal
Now change the settings in here to exactly as shown in the attached photograph.
Change it all to match what i have there mate then apply changes then PS4 should log out of network by itself and resign in by itself a few moments later.
Mine was all set up to auto on the router settings and different channels but once i changed to all them settings PS4 lag spikes literally disappeared straight away and managed to get a gaming session all last night for around 4 hours no lag spikes at all
That's IT
HOPEFULLY WORKS FOR YOU ALL AND LETS YOU ALL GET BACK ONLINE ASAP. LET US KNOW!
Answered! Go to Answer
on 28-09-2018 15:47
Hi
We’re aware of an issue affecting some customers using a WiFi connection on our Hub 3.0 router while gaming online. We apologise for any frustration and inconvenience caused.
We’ve identified the problem and a fix will be rolled out by tomorrow morning (Saturday 29 September). No action will need to be taken by yourselves.
The problem is caused by a WiFi channel testing feature on the Hub 3.0. A technical issue occurring during this test may result in greater lag when playing games online. Other online activity is unaffected.
Best wishes,
James
on 11-08-2018 16:05
It works I was having the same problem for about 4-5 days and followed these steps and now I can game without lag spikes constantly
on 11-08-2018 17:49
Holy Moly, what a difference! Just managed to do a GT Sport race without cars teleporting all over the road. Maybe because I was looking for it there was a couple of instances of lag from a couple of cars, but hardly discernible and very very playable.
I'll give it a proper test this evening.
You might've saved my GTS FIA Championship with this!!
on 11-08-2018 18:44
Wow thanks, played one game after doing this and seemed to of stopped the lag. Hope it stays like this, but will find out later this evening when im online for few hours.
thanks so much
on 11-08-2018 18:54
Great to see it's working for so many and we all get to get online on our favourite games again!
Can confirm after it allowing me online last night it's still good connection and ping wise now!
12-08-2018 00:10 - edited 12-08-2018 00:12
Had a 2 hour gaming session earlier, lag free. Hopefully continues like this now.
on 12-08-2018 00:13
on 12-08-2018 02:20
Thanks for the update on the PC side of things.
Glad to also see it working for even more pS4 owners!
on 12-08-2018 02:53
on 12-08-2018 09:28