The primary mailbox on my account (wife's email address) is currently coming up as Sorry! Mailbox is not available, try again in an hour. Blah- blah-blah!
Cant get hold of anybody at virgin media all day, box still unavailable, can sign in to "My Virgin Media", can change password for the unavailable mailbox, can access my mailbox no problem but the wife's remains "unavailable".Tried phoning 150, pressed 1 for sending me a link by text for me to follow (done this twice) but no link sent, no text even.
Sat for hours waiting for "the team" (after being put through by the automaton) on the message service online but still nothing. If this carries on VM will have to go. I know things are slower than normal due to Covid19 but this is ridiculous when you simply cannot get in touch, can't even email customer services and wait for a reply. Rant over!