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i cant seem to log into my email it keeps saying not recognised

i cant seem to log into my email it keeps saying not recognised i was on the other day but now its not recognising email or password as if i dont exist on file

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Re: i cant seem to log into my email it keeps saying not recognised

Are you a current Virgin Media broadband customer?

If so when you sign into your My Virgin Media account does the email address concerned appear in the Virgin Media mail section under the My Profile tab or as a secondary account under the Manage Accounts tab?

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Re: i cant seem to log into my email it keeps saying not recognised

hi graham im not a virgin customer at all just email only, i used to be but i cant log in to anything as if i have been hacked
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Re: i cant seem to log into my email it keeps saying not recognised

Equally possible that your orphaned account is in the process of deletion as it isn't connected to a VM broadband account.

See this post for more information:

https://community.virginmedia.com/t5/Email/Orphan-Email-accounts/td-p/3492073/jump-to/first-unread-m...

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Re: i cant seem to log into my email it keeps saying not recognised

thankyou it seems so, thats snookered me ive loads of emails i need to access, bit of notice wouldnt have gone amiss, this is the reason i left virgin, thanks anyway
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