Menu
Reply
ravenstar68
  • 19.61K
  • 1.15K
  • 8.6K
Very Insightful Person
Very Insightful Person
646 Views
Message 41 of 46
Flag for a moderator

Re: emails to yahoo addresses are being treated as spam

@mikes2400 

I can confirm the mail you sent to me was received in my Inbox at 17:40

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
ravenstar68
  • 19.61K
  • 1.15K
  • 8.6K
Very Insightful Person
Very Insightful Person
640 Views
Message 42 of 46
Flag for a moderator

Re: emails to yahoo addresses are being treated as spam

I have a feeling this will impact mails sent to aol.com and aol.co.uk addresses too.

Tim

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
mikes2400
  • 293
  • 2
  • 81
Fibre optic
627 Views
Message 43 of 46
Flag for a moderator

Re: emails to yahoo addresses are being treated as spam


@ravenstar68 wrote:

@Graham_A 

Your second mail from your blueyonder address reached my Yahoo inbox.  So if Yahoo recipients mark a mail as not spam, subsequent mail WILL go to the inbox.

However, I do think VM need to liaise with Yahoo here.  Certainly mail from your viginmedia.com address went straight to spam.

Tim


To correct something I said in an earlier post (ie that marking as 'not spam' makes no difference), I've now been told by the Yahoo user I email regularly that logging in on her laptop (rather than using iPhone) and marking as Not Spam HAS led to my emails now going into her inbox. So yes, that's the temporary solution, but thanks Tim for taking this up with Virgin - things are not as they should be.

0 Kudos
Reply
ravenstar68
  • 19.61K
  • 1.15K
  • 8.6K
Very Insightful Person
Very Insightful Person
604 Views
Message 44 of 46
Flag for a moderator

Re: emails to yahooand AOL addresses are being treated as spam

Just to confirm this is also affecting mails to aol addresses as well.

Tim

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Brypol
  • 1
  • 0
  • 0
Just browsing
423 Views
Message 45 of 46
Flag for a moderator

Re: emails to yahoo addresses are being treated as spam

I have recently discovered the same problem with a dozen Yahoo subscribers unable to see my messages. My solution was to create a gmail account, add those Yahoo addresses and resend the original messages: QED

0 Kudos
Reply
Dodiegale1
  • 15
  • 0
  • 3
Tuning in
387 Views
Message 46 of 46
Flag for a moderator

Re: emails to yahoo addresses are being treated as spam

I had to do the same thing, Brypol. It seems extraordinary that this problem was first flagged up on this forum at the beginning of September and Virginmedia and Yahoo appear to have done nothing to resolve it.