Hi @diggermandachs, thanks for your post and I'm sorry that you're having problems accessing your wife's emails.
If you could kindly delete your wife's email from your original post, that'd be much appreciated (just for security purposes).
I've had a look on your wife's account, and as things stand everything appears to look fine.
Can you please respond once you've checked again, just in case the issue's been fixed?
Regards
Tom_W