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Message 11 of 25
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Re: deleted email account

Thanks for explaining JTownson

I have your account details from before and security has been passed 

Let me see what I can do to get this sorted for you 

I will have ti reply back by Private message though due to personal details ineed to advise 

Gareth_L

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Message 12 of 25
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Re: deleted email account

Hello JTownson

Just a quick message to see how things are 

Have you managed to get your deleted email working now 

Gareth_L

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Message 13 of 25
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Re: deleted email account

Hi Gareth,

No I can't log in to that e-mail address and if I access it through my account sign on it will not allow me to send emails, it gives an error message on the server.

Over the weekend I was looking at some photographs on my late husbands mobile phone and although his phone contract has been cancelled I had set it up to my email address while I was spending a lot of time at the hospital. His phone is still receiving emails to my address and allows me to send messages as well. I'm not sure if this helps or complicates matters further.

Thanks

Jeanette

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Message 14 of 25
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Re: deleted email account

Hi JTownson

Can you please try and set this up on your phone 

Just use the details here virg.in/mailset

Gareth_L

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Message 15 of 25
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Re: deleted email account

Is that as 'add an account' in the email app?

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Message 16 of 25
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Re: deleted email account

Hi JTownson

Yes it would be that 

Gareth_L

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Message 17 of 25
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Re: deleted email account

I tried putting the details you gave me as the email address in the set up a new account but it is asking for a password

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Message 18 of 25
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Re: deleted email account

Can you try the forgotten password section to see if you are able to log in? Please let us know how it goes ^Chris 

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Message 19 of 25
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Re: deleted email account

 I put the deleted email address in as the user name it says it can't find it

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Message 20 of 25
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Re: deleted email account

Does it state that the email address is invalid or no longer valid? ^CW

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