Virgin Media Community

[CliffWhouse]

I have used Blueyonder in Thunderbird for many years without problems but now cannot connect to incoming mail server (pop3.virginmedia.com). Keeps asking for password which does not appear in saved passwords in Thunderbird. Tried several guesses but no success. Any suggestions please as this is my primary email address?

Thank in advance Cliff

[Graham_A]

What, if any, error message do you see when signing into the email address via VM webmail?

https://mail2.virginmedia.com/

If you cannot remember the password use the forgotten password link on the sign in page.

[CliffWhouse]

Firstly:

Sending of password for user removed did not succeed. Mail server pop3.virginmedia.com responded: Authentication failed.

Then:

Login to server pop3.virginmedia.com with username removed failed.  (Retry - enter new password - cancel)

Yous desperately Cliff

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

[Graham_A · Accepted solution]

Please answer the question asked in post 2.

[CliffWhouse]

All working. Many thanks Graham.