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blueyonder email hacked

Orangutan
Joining in

on ‎28-03-2022 23:30

My blueyonder email has been hacked and I no longer have access to it.

I have not been a virgin media customer for a number of years.

I basically just want the email address deleted. Not sure how I get this done.

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4 REPLIES 4

Graham_A
Very Insightful Person
Very Insightful Person

on ‎28-03-2022 23:52

@Orangutan 

The VM Forum Team should be able to help you with this when they reach this thread in due course.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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Paul_DN
Forum Team
Forum Team

on ‎29-03-2022 08:46

Hi Orangutan,

Thank you for reaching out to us in our community and welcome, sorry to hear your old Email has been hacked and you want us to permanently delete it, so I can help I will invite you into a private chat so I can get more details, I will send you an invite shortly, once received please click on the purple envelope to accept.

Regards

Paul.

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Orangutan
Joining in
In response to Paul_DN

on ‎29-03-2022 10:42

Great thanks Paul 

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Paul_DN
Forum Team
Forum Team

on ‎03-04-2022 15:14

Hi Orangutan,

Thank you for joining in me in a private chat, as advised the I T ticket is raised and the Email will be deleted within the next 10 days, if you need any further assistance please do not hesitate to reach back out.

Regards

Paul.

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