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What is my Out going email account

Joining in

I can receive emails but cannot send them from my phone or iPad, I am not sure of the password for this site or if the SMPT is the correct site name


Problem sorter

Outgoing server should be Port 465 & SSL on.
Password is the account’s password - the same you use to log in.

My Broadband Ping - Virginmedia

Forum Team
Forum Team

Hi AMO123 


Thank you for your post and welcome to our community. 


We are sorry to hear about the issues you are having with your email account. 


Could you please confirm if you can send emails from other devices?


Do you get any error message when trying to send emails from our phone/iPad?


Please pop back to us when you can. 

Vikki - Forum Team

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