What is my Out going email account

[AMO123]

I can receive emails but cannot send them from my phone or iPad, I am not sure of the password for this site or if the SMPT is the correct site name

[Anankha]

Outgoing server should be smtp.virginmedia.com Port 465 & SSL on.
Password is the account’s password - the same you use to log in.

[Vikki_M]

Hi AMO123 

Thank you for your post and welcome to our community. 

We are sorry to hear about the issues you are having with your email account. 

Could you please confirm if you can send emails from other devices?

Do you get any error message when trying to send emails from our phone/iPad?

Please pop back to us when you can.