WebMail not working

[dHarryp]

Why am I forever getting the message:

Oops, looks like something's gone wrong on our side.

Please try again

Try again

[HMB42]

Am also receiving this message, but my broadband is working absolutely fine.  It just seems to be the email part of the website again.  Had the same issue a few weeks ago.  Hopefully, will be sorted out soon as need to access my email to find a time for an appointment tomorrow morning.  Also cannot access the Service Status part of the website either - getting Error 404 Page Not Found, which is ridiculous.

[dHarryp]

Like you all aspects of the Broadband are working fine except for issues with Emails.  I still haven't been contacted by Virgin Media since my Windows Live Mail stopped receiving and sending emails after Friday 26th August 2022 giving an Error ID: 0x800CCC0F.

[Kain_W]

Many apologies for the issues faced dHarryp,

Welcome back to the community.

Can I ask regarding this, what browsers are you using?

Regards,

[dHarryp]

Sure; it's Google Chrome Vn 105.0.5192.102

[Kain_W]

Thanks for getting back to us,

Are other browsers showing the same errors at all?

Let us know,

[dHarryp]

Hi Kain,

I don't know, however it's not as if I'm using an obscure browser, I'm using the most popular and most the used browser.

[Martin_N]

We do appreciate that dHarryp. But we would ask if you can try other browsers?

^Martin