Virgin Media Community

[Richt1231]

Hi, I am unable to access my email account.  I Rang 150, reset the password, still did not work, tried again to speak to someone the next day, and was redirected to this support forum.  Can't access my emails, and feeling really frustrated.  Also, my friends had been saying I have been sending them strange emails, which I have not done.  Have some important emails I need access to.

[Akua_A]

Hi @Richt1231

Welcome to our community forums and thank you for your first post.

Sorry to hear about your email address. We can understand the frustration caused by this.

I have sent you a PM in regards to this. Please look out for the purple envelope on the top right hand corner of the page and provide a response when you can.

Thanks,