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jimmyd_uk
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Message 11 of 125
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Re: Spam - VM's filter is useless!

AH me too now.... perhaps when the list grows something might get done.
Kintsugi
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Message 12 of 125
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Re: Spam - VM's filter is useless!

Virgin media dont give a crap about this issue unfortunately, have reported it loads , totally in denial that it is in anyway a fraud issue or that they have any responsibility towards their paying customers. 
but yes if everyone complained perhaps they would take more notice ..... not holding my breath tho ! 

timbo42
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Message 13 of 125
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Re: Spam - VM's filter is useless!

With brilliant irony, my actual Virus Protection software co are now sending me e-mails saying I need to renew my subscription to them, even though I already have and its working and they have confirmed over the phone that the licence is fine!!! Unless this one is spam as well......

 

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Tubby1
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Message 14 of 125
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Re: Spam - VM's filter is useless!

Virgin Media should be considered as a “not caring” company.

How many senior citizens (who might not be able to identify SPAM or know what SPAM is and in error give their account details) will be ripped off, just because Virgin cannot be bothered?  

Shame on you Virgin Media.

big_phill
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Message 15 of 125
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Re: Spam - VM's filter is useless!

I gotta agree with all the other comments about this.

 

I am getting sick fed up to the back teeth of emails telling me I'm infected, or my subscription to Norton (Or McAfee) has expired.

 

Realistically it's bordering on harassment.

 

You delete the message from your client (or let a rule do it) - Log into webmail and mark it as Spam, for Virgin to do what?  Hee & Haw it appears.  With my work's Exchange server, as soon as 5 people have marked an email as spam the address is blocked and all copies of the mails removed from Exchange.


We never had Spam to the levels we do now, when Google provided the service.

 

Phill

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rockpiler
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Message 16 of 125
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Re: Spam - VM's filter is useless!

These are the spam emails I have had today - none of them went into the spam folder - all into my inbox. 

25 November

17:22 - McAfee - Your Subscription is due for renewal
16:00 - McAfee - Latest McAfee Total Protection Update
14:35 - McAfee2020 - Black Friday
14:13 - McAfee Licence Renewal
14:13 - Renew Now to Stop viruses and threats
14:10 - McAfee @ Subscriber
13:59 - Mcafee Black Friday
12:36 - Action Required your pc is infected
11:55 - Black Friday 80% Off Your Subscription is due
10:09 - McAfee 2020
09:57 - Black Friday 80% off your subscription is due
09:39 - McAfee Licence Renewal

Please get onto this VM - is anyone there from the company?

 

timbo42
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Message 17 of 125
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Re: Spam - VM's filter is useless!

Yeah - I got exactly the same. And I'm sure hundreds/ thousands of others did as well.

And its still blocks perfectly valid e-mails!

mrstoots
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Message 18 of 125
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Re: Spam - VM's filter is useless!

These Norton & McAfee spam emails are driving us mad. Me & my husband  are getting dozens & dozens a day. It's just getting ridiculous now. When is Virgin Media going to do something about this. We're both pensioners & although I am not a total technophobe it does sometimes panic us into thinking how easy scammers could trick us. 

Come on Virgin sort it.!!

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timbo42
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Message 19 of 125
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Re: Spam - VM's filter is useless!

I actually got one that got put into the Spam filter today!!! Around 10 more that didn't of course...

It is seriously aggravating, as is VM's lack of response.

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rockpiler
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Message 20 of 125
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Re: Spam - VM's filter is useless!

Anyone here from Virgin Media that can help with this matter?