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Secondary email password reset

Joining in

I too am unable to reset secondary email passwords that I set up for my family some time ago. I cannot go through the reset password process as the security questions are not set for these email accounts. 

It’s crazy that the option to manage other email account base been removed. 


I need a VM techie to contact me please.


Forum Team
Forum Team

Hello brooksy500


Sorry to hear of the problems resetting the password for one of your email accounts, we appreciate you raising this via the forums and welcome to the community.


I'm happy to help get this resolved for you but will require some more details from you to assist. I will send you a Private Message to get these and look forward to hearing back form you.