In response to the previous posting - above - from rnewfie999 --- I completely agree! I am the originator of this thread reporting slow SMTP outgoing email and this issue does remain unresolved. As rnewfie999 rightly observes, this matter has not been addressed adequately by Virgin, and the issue has certainly not gone away. For myself, and for the good people above me who have joined in this thread, we still await patiently for an encouraging if not an impressive response by Virgin Media. Come on chaps.
Your reply and request for account details is total nonsense. The problem has been very clearly described in 4 pages of posts, plain enough for even Boris to follow. The short of it is that many users experience slow e-mail sending via Virgin's SMTP server, Windows, Apple, Linux, Android, Thunderbird, BlueMail etc. I had seen a little improvement in late December, but it's back to 45 seconds or so if I re-try. Mostly I use another SMTP server because VM can't (so far) fix this. The user's account details will not help you, unless want it from all those with the problem...?
To Kweibye above. Well said Kweibye! I too was asked to supply my account details in an exactly worded request as used by Gareth_L above. I dutifully replied over a couple of weeks ago and heard nothing in reply, not even an acknowledgement, only silence. Kweibye hits the nail on the head: there's plenty of evidence in this thread. Don't play for time VM. Just address the problem and let us know what you have found. I first reported this SMTP problem on the first day of December 2020. Now I have two things to look forward to in 2021. My jab of the Oxford vaccine; and resolution of this SMTP problem by Virgin. I don't know which of these will arrive first. But I hope I'll still be above ground to witness the latter.