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Rest Blueyonder password?

On our wavelength

Hi. I can’t find a page to reset my Blueyonder password. Can anyone help please?


Very Insightful Person
Very Insightful Person

Each email address now has its own My VM account

Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email.

Sign into the account here: using the email address concerned and the current password. Once logged in click on Account Settings then Account details. You should now see the options to change password etc.

If that isn't available try

If no security answers have been set for the email address concerned then you will need to call in for support and select technical issues> email


I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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On our wavelength

Yep that worked, thanks!

Hi @fithawk1 


Thanks for posting on our community forum


Great to hear the advice from the very helpful Graham_A has worked. Be sure to contact us if you ever require any further assistance


Have a great day

Forum Team

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