Virgin Media Community

[Luke1985]

Hi Paul

I am experiencing exactly the same issue! And I’m glad to see someone can help with this - could you kindly initiate a private chat with me also so I can provide my details and you delete my email account (I haven’t been a customer for nearly 2.5years) 

[Chris_W1]

Hi Luke, thanks for the message and welcome to the forums. 

I am sorry to hear that the email has been hacked. 

I will send you a PM so that this can be looked into further for you. 

Kind regards, Chris. 

[Chris_W1]

Hi Luke1985, thanks for the PM. 

I am glad to see that this is on the way to becoming resolved. 

Please let me know if you need anything further. 

Chris.