What is going on with email access? Cannot see emails on any device.
On the PC, via Virgin Media site, I get the message
"Your mailbox is not available at the moment.
Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices."
On my phone I get "Sign-in failed"
Email access had been fine earlier in the day. What has happened?
Go to Answer
@Pollyp40 wrote:Email access had been fine earlier in the day. What has happened?
Like many others, your email account has been locked by VM;s "spam and abuse" system.
Follow the advice here to unlock your account:
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Apologies for our late response but we are happy to hear the issue has now been resolved.
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