No Webmail

[shamick59]

So I am on day 14 and still no access to webmail  Nothing back about another ticket raised  on 28th June about this issue  Thought I'd cracked it when I had contact about this issue but once again radio silence when it comes to resolving my issue  I bet virginmedia wouldn't be so quiet if I reused to pay my bill!

[Arissa_H]

Hi Shamick59 👋🏼.

Our teams were working through the night to complete planned and essential work to our email service. This was carried out overnight to minimise disruption for our email users, but unfortunately we have since encountered some technical difficulties which means email users may be experiencing intermittent issues with their email service. We apologise for the inconvenience this is causing and our teams are working to resolve it as soon as possible.

Thank you.
 

[shamick59]

So that answer explains today  Why haven't i been able to log on since 20th June?  Nothing just Forbidden message  Why doesn't anyone answer that query and resolve the issue?