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Need orphaned account deleting!

Joining in

My old NTL email address has sadly been hacked and the hackers are using it to reset my accounts on social media and online shops.

I can't change the password because it's no longer active so it needs to be deleted asap to avoid any further problems.

I'd be grateful for any help. 



Joining in

I'm having the same problem. I'm no longer a virgin customer but my email address has been compromised and someone has hacked an old insta account. 

I'd really appreciate getting my address deleted.



Joining in

Hi Gareth, 

Would you be able to delete my orphaned account? It's sadly been hacked and I keep getting emails early in the morning by hackers trying to purchase things.



Hi @Coconutterz


Thank you for your post and welcome to our community.


We can get that email address deleted for you.


I will send you a private message now to get some further details from you.


Please look out for the purple envelop in the top right of the page and pop me a reply when you can. 

Vikki - Forum Team

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Hi @Coconutterz thanks for your post, although I'm sorry to hear of your concerns surrounding your email address.

Please allow me to send you a PM so I can look into this further for you.

Kindly expect this to arrive shortly and respond directly when you can!

Many thanks