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Microsoft office 2019 on win 10 fails to add virgin media account

Hi,

I am just adding some accounts to outlook 2019, but although other e-mail accounts are connecting fine, my virginmedia.com account is failing to connect.  Test e-mails get sent, but outlook won't connect.

 

It looks like outlook is configuring IMAP; I have validated that the IMAP config matches what is on the virgin media web site and all looks good.

 

How do I get outlook 2019 to connect to my virginmedia.com e-mail?

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Re: Microsoft office 2019 on win 10 fails to add virgin media account

I don't use that email client myself, but here is some advice from Anankha, a Superuser.  I hope it helps.

https://community.virginmedia.com/t5/Email/email-windows-10/m-p/4069057#M179173


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