Mailbox unavailable

[pcclemence]

Hi

I need some help.

I have changed my username and e mail. When on the VM dashboard it tells me to check my e mail inbox to verify the information. When trying to go into the e mail inbox I get the message

"

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices."

How can I get into my inbox?

Thanks

[Ayisha_B]

Hi @buncranaboy,

Welcome to our Community Forum and thanks for posting. 

I am sorry to hear you are having some issues with your email account. Will pop you a PM now so we can get this sorted for you 🙂

[buncranaboy]

Five days later and trying different browsers.still no e-mail

Help !!

[buncranaboy]

Finally collared a chap from VM today who unlocked my account and, hey presto, I'm back in the game 

Cheers,

[Steven_L]

Glad to hear that you're mailbox is up and running again @buncranaboy.

Please do let us know if you have any further issues.

Regards,

Steven_L