Are you seeing the mailbox unavailable message try again in an hour?
If so then your mailbox has probably been locked for security reasons.
Try changing the password for the address via your My Virgin Media account or by using the forgotten password link.
If you still have the same issue after this post back so that the VM Forum Team can assist.
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GrahamI'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more
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