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JSFarley
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Mail stuck in Outbox

When using Windows 10 Mail to send my ntlworld emails the messages are stuck in Outbox, I can receive messages fine but cannot send this has been happening for the past few days.  I have tried removing the account and re-adding, adding this account to another Windows 10 Mail pc and the messages still stay in the outbox?

I can still send mail when logging into my Virgin Media Mail account using the internet?

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Gareth_L
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Re: Mail stuck in Outbox

Hello JSFarley

Sorry to hear your having issues with outlook

When you send a message do you get an error message at all

Anything beginning with VM?

Gareth_L

 

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JSFarley
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Re: Mail stuck in Outbox

Hi Gareth,

No, no error message received, after about a week my emails started sending again via Windows 10 mail, this has been fine for a while now but just started happening again this morning, no error messages received.  I can still receive mail and can still send mail through the virgin media webmail but just not from my Windows 10 mail?

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Tom_F
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Re: Mail stuck in Outbox

Sorry to hear the problem is ongoing JSFarley - and apologies for the delayed response.

 

Can you please try removing/re-adding the account from outlook? Also, is this a problem across multiple devices or just one in particular?

 

Are you able to access everything fine via webmail/your online account?

 

Tom

 

 

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