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How do i access my virgin.net emails?

Can anyone tell me how I can get access to my virgin.net emails, nothing seems to work, i've tried everything i can think of yet nothing works. HELP

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Re: How do i access my virgin.net emails?

Think about what you have written. It's like a drowning man shouting for help on a dark night shrouded by fog in a lake the middle of deserted forest. What is going on? Remember we are chatting by text. We can't see what you see or what you are doing. Give us a break so we can find you by telling us what is going on. What error messages are you seeing. Read some of the other posts here and see if you understand what is going on with VM's mail system at moment. There is a systemic fault but who knows if it affecting you? 



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Re: How do i access my virgin.net emails?

Hello

Are you still a VM broadband customer ?

Is the virgin.net email account attached to your VM account you can check at https://my.virginmedia.com/my-profile/listUsers ?

If you no longer have a VM broadband account then your emails are classed as orphaned and could have been deleted 90 days after the dialup closed see https://community.virginmedia.com/t5/Email/Orphan-Email-accounts/td-p/3492073
https://community.virginmedia.com/t5/Email/Closure-of-former-customer-email-accounts/m-p/4092021

All virginmedia emails are dependent on you have a VM broadband account.

Regards Mike

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