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Erm, adding an additional email address to MY account.

SpencerK
Tuning in

Hello,

It's been a while since I've had to do this, but I simply wanted to create an additional email address.  In the old layout, this used to be easy - manage email accounts > create new email address (or something like that, it's been a while :)).

I come back to see this horrible layout, that appears to want to sell me everything and tell me nothing.

When trying to create a new email address, I can only find this page;

https://www.virginmedia.com/my-virgin-media/account-settings/create-account

Now, it says I will have to invite the person who I wish to create an account for? What is this; I just want to create another email address, not another account?  Then it asks me to enter the email address of the person?

Can you please just point me in the right direction/page/link where I can create an additional email address, lol.  It shouldn't be this hard 🙂

Thank you.

2 REPLIES 2

BillC45
Very Insightful Person
Very Insightful Person

I suggest that you read this -

https://www.virginmedia.com/help/billing-and-payments/manage-email-account

particularly this bit -

Please note, Virgin Media no longer offers the ability for customers to create new Virgin Media email addresses.”

 

Thanks for the reply. Guess I will have to create a Google/Live account then. o.0.