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Mscarr1981
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Emails

on ‎10-08-2020 20:09

Hi

Since last night i can't access my emails with virginmedia, keeps asking for me to sign in then says my username/ password is incorrect or pop/ imap not set up. Tried accessing on the website and it says to try again in an hour. Tried calling and ended up hanging up as i was just on hold for ages. Tried changing my password still no joy. This is my main email address so i need access 🤷‍♀️🤷‍♀️🤷‍♀️

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Graham_A
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Re: Emails

on ‎10-08-2020 20:20

The VM Forum Team should respond in a day or so and be able to help.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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David_Bn
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Re: Emails

on ‎11-08-2020 09:00

Good Morning Mscarr1981,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see you've been having issues logging into your E-Mail address via our website and third party applications.

 

I'll be happy to take a closer look into this for you, check out the purple envelope in the top right hand corner for a PM from me

 

Kindest regards,

 

David_Bn

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