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Emails rejected for 'abuse'

AS
On our wavelength

During the night I received 3 e-mails from an HMRC .gov address forwarded from my website to my ntl address. They gave me numeric access codes for HMRC. Logging on to HMRC later there was a message 'We are having trouble accessing your e-mail address". HMRC always send a text, which they had not. Subsequently I have been blocked from sending some, not all, e-mails to various recipients with the message 'blocked for abuse - contact your e-mail provider'.

I take it some shenanigans has been attempted and I am left with the mess. All suggestions gratefully pursued.

1 ACCEPTED SOLUTION

Accepted Solutions

Steven_L
Forum Team
Forum Team

Hi AS,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your email account at the moment,  I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L

See where this Helpful Answer was posted

2 REPLIES 2

Steven_L
Forum Team
Forum Team

Hi AS,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your email account at the moment,  I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L

Steven_L
Forum Team
Forum Team

Thanks for confirming your details over private message. You stated in your first post that some of your emails are being rejected but not all of them, the ones that are being rejected are they being sent to the same email server such as Gmail or Yahoo?

 

Kind Regards,

Steven_L