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Walpie27
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Emails not sending

Hi

For the past few days I have not been able to send emails from my NTLworld/Virginmedia email accounts. I have been receiving them as normal. However, I have removed the email addresses from my laptop and tried reinstalling but i get 'Unable to verify account name or password"

Going into the settings, there is no issue connecting to the incoming server but all the outgoing servers are appearing as offline. I've been through to VM help on the phone but he ran out of ideas

Can anyone help please?

 

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Zoie_P
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Re: Emails not sending

Hi Walpie27, 

thank you for your post.

I am sorry to hear you are having issues with your email, I will pop you over a private message asking for some details and I can look into this for you

thanks,

Zoie

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