I've noticed in the last week or so that some emails are not being recieved, either in Virgin Media Mail, emclient, or on my phone.
I'm not sure if it is just emails with attachments as I've tried sending mails from my work email address and ones without attachments seem to get through. I've also had emails sent by Amazon which have not come through.
I've checked all the spam filters and folders and all appear OK.
You are the 2nd person I've noticed say this recently. the first person found a solution, I hope it helps you. Let us know if it doesn't and I'm sure the community can give more advice or refer to the forum team if needed:
Thanks for the hints. I have not had emails from amazon for months and could not access account - saying password incorrect but then never received OTP codes. Had to create new account with different email. Having read these messages I checked filter rules on email account and found one just called 1. When I opened it it was blocking any emails containing ‘@amazon’. Guess someone has hacked in. Have removed it so now can get emails from amazon again. Still need to sort 2 step verification to access account but hopefully on the right way.
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