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MENACE55
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Email

I am having trouble downloading emails to outlook. It was working fine until 3 days ago. It is saying it cannot connect to the server.

Does anyone know what the problem might be?

If I remove the account from outlook and set it up again, will I lose all the emails I have downloaded?

Emails are arriving on the virgin server.

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Natalie_L
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Re: Email

Hi Menace55

 

Welcome to the community and thank you for getting in touch. 

 

We are sorry to hear you are experiencing some issues with the email service.

 

Which browser are you using please? I have found a thread with a similar issue here if you would like to take a look. 

 

Thanks 

 

 

 

 

Nat
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