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Email hacked

MikeMurphy2001
Tuning in

on ‎01-03-2023 16:44


My virgin.net email account of 30 years has been stolen by hackers. I can’t log into my account now because they’ve changed my password. How do I get help?

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22 REPLIES 22

Graham_A
Very Insightful Person
Very Insightful Person
In response to MikeMurphy2001

on ‎18-03-2023 14:23

@MikeMurphy2001 

Information about the VM complaints process can be found here:

https://www.virginmedia.com/help/complaints

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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MikeMurphy2001
Tuning in
In response to Graham_A

on ‎18-03-2023 14:35

 

So, it turns out I can’t do that because I have no account now!!

Anyone have the CEO’s phone number?

 

 

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Graham_A
Very Insightful Person
Very Insightful Person
In response to MikeMurphy2001

on ‎18-03-2023 14:47

The Forum rules do not allow personal contact details to be posted here, however a search for Virgin Media CEO via a reputable search engine should provide the details you want.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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