Virgin Media Community

[Leedsgooner]

Hi all,

Just had an email from producttrials@virgin.co.uk & wondered if it was legit, It's an Invitation to take part in a trial funnily enough. I have taken part in trials previously but never received an email from that address.

Thanks

[Leedsgooner]

Edit:

Email address is producttrials@virginmedia.co.uk not the first one given

Couldn't edit previous post

[Tom_W1]

Hi @Leedsgooner, thanks for your post.

The email address is genuine, and I can confirm it's from Virgin Media.

Just so I can put your mind at rest further though, would you mind please confirming the details of the email? You don't need to screenshot the email but just a quick message on the topic would be great.

Regards

[Leedsgooner]

Hi Tom, thanks for the reply. It is to take part in an updated firmware trial for the HUB 4.

[Ashleigh_C]

Hi there @Leedsgooner

Thank you for confirming, this does sound like an email we would send so we can confirm this was us. 

So sorry for the confusion and thank you for letting us know.