I am trying to rectify this problem with two emails I have,
One for Gmail
the other an nil email
getting this problem
The provided login data to access e-mail server imap.virginmedia.com seems to be wrong. Please correct them.
Been trying for days to rectify.
Hi @kostast, thanks for reaching out to us and a warm welcome to the Virgin Media forums. I am sorry to hear about the issue with the email you are experiencing.
We’re aware that a small number of customers reported that they had received an unexpected email regarding a password change. We have investigated the issue and locked affected accounts. To unlock an account customers should now contact our customer care team on 0345 454 1111 to set up a new password. We apologise for any disruption this has caused.
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Glad to hear this was resolved for you @kostast
Our teams took prompt action and locked your account for security reasons. We will continue our investigations and will provide updates to individuals in due course if circumstances change or new information emerges.