Virgin Media Community

[DawnW58]

I can no longer access my emails on Windows Mail or virgin web mail. It shows the following error.

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

I have read the similar posts and changed my virginmedia password. Still no access.

[Graham_A]

The VM Forum Team should be able to help you with this.  It usually means that the email account has been locked for security reasons.

They will respond here in due course and will contact you via Private Message to obtain details.

[DawnW58]

My problem was solved. I was contacted by Paul_DN by private message.

He collected a few security details and reset my email.

It had been locked for security reasons.

Thanks for the help.

[Paul_DN]

Hi Dawn,

You are very welcome.

Regards

Paul.