Once again I am getting the error message below when I try to access email. Once again I have tried all the advice provided there and on this forum site, and it hasn’t worked. Note also that the advice in the message to dial 150 is INAPPROPRIATE advice as there is nothing there to help, at least when I called.
I am now away from home and with no access to email for over 36 hours and need this sorted urgently.
Sorry!
Your mailbox is not available at the moment.
Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.
If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.