Hi
I received an email from VM, and I've tried to copy and paste the contents of it, as it explains the cause of the email locking, but VM have removed the post, so I can't show it on here. I'm happy to forward it to anyone if it'll help. Here's a bit which shouldn't be blocked.
Dear customer,
Recently we noticed suspicious activity on your Virgin Media email account, so as a security precaution we temporarily locked your mailbox.
Since then, you’ve successfully reset your password in order to unlock your account.
What happened?
An automatic forwarding rule was set up on this email account. This means that emails sent to your address have been forwarded on to a third-party address, giving them access to your emails.
We’ve included an extract of the suspicious forwarding rule at the bottom of this email. It may look confusing, but all you need to do is take note of the date it was enabled; it’s important you review any emails received after this
What should I do now?
1. Check your antivirus software
2. Update your online passwords
3. Reset any intentional forwarding rules
As a precaution, we’ve removed all forwarding rules from your account. So if there are any you do need set up, you’ll need to reset them.
I'll try adding other bits of the email in the next post...