Menu
Reply
fedup007
  • 7
  • 0
  • 0
Joining in
394 Views
Message 1 of 3
Flag for a moderator

Delivery Status Notification.

I upgraded my mac to IOS 10.15.5 now I cannot send messages from my iCloud email account to either hotmail.com or hotmail.co.uk

I get a notification as shown below. It may as well be written in ancient greek. I cannot understand any of it.

Please would someone be kind enough to explain it to me in plain English and offer a suggestion as to how I can rectify the problems. I have removed the recipients name from the address.
Many thanks for any help offered 

 This is an automatically generated Delivery Status Notification.      

Delivery to the following recipients was aborted after 37 minute(s):

 * .......@hotmail.co.uk

Reason: This is the mail system at host know-smtprelay-4-imp.

I am sorry to have to inform you that your message, "Fwd: New boiler quote", has not yet been delivered to ........@hotmail.co.uk.

our message have been determined to be suspicious due to non-compliance with the SPF or DMARC policy for the domain icloud.com, which this message appears to have originated from.
If you are the owner of this domain, then please refer to the below forum post for corrective action:
https://community.virginmedia.com/t5/Email/Sending-email-using-your-own-domain/td-p/3716147
Otherwise please contact the domain administrator for assistance


The remote server returned the below error when attempting delivery:

451:451 4.7.650 The mail server [81.104.62.36] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://postmaster.live.com (S774) [DB8EUR06FT018.eop-eur06.prod.protection.outlook.com]


)

Reporting-MTA: dns; know-smtprelay-4-imp [62.252.172.8]
Received-From-MTA: dns; [192.168.0.13] [80.3.20.93]
Arrival-Date: Sun, 21 Jun 2020 14:53:28 +0100


Final-recipient: rfc822; ......@hotmail.co.uk
Diagnostic-Code: smtp; 451 4.7.650 The mail server [81.104.62.36] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://postmaster.live.com (S774) [DB8EUR06FT018.eop-eur06.prod.protection.outlook.com]

Last-attempt-Date: Sun, 21 Jun 2020 15:31:00 +0100

0 Kudos
Reply
Graham_A
  • 16.33K
  • 2.29K
  • 6.99K
Very Insightful Person
Very Insightful Person
388 Views
Message 2 of 3
Flag for a moderator

Re: Delivery Status Notification.

It looks as if you are attempting to send your iCloud emails through the Virgin Media SMTP server.  This will usually result in failure as you have found.

You should be using Apple's servers.

Have a look at this Apple help page:

https://support.apple.com/en-us/HT202304

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
fedup007
  • 7
  • 0
  • 0
Joining in
363 Views
Message 3 of 3
Flag for a moderator

Re: Delivery Status Notification.

Thank you Graham

I'll try that 

0 Kudos
Reply