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Deleting Virgin.Net email account

robert4967
Tuning in

Dear Forum admin,

 

Please could Forum Admin/Help assist with my request.

I would like to have my virgin.net email account deleted please. I am unable to access the account due to 'account verification',problem. 

 

Thanks

 

robert4967

1 ACCEPTED SOLUTION

Accepted Solutions

Carley_S
Forum Team
Forum Team

Hi @robert4967

Welcome back to the community!
Sorry to hear that you're having issues with your account access. I might be able to process this if the email you would like deleting is not for your primary account. Please join me on private message so we can locate the account and pass account security, I'll be able to discuss the account in full and look to investigate the issue. You can see your private messages at the top of the page, in the envelope icon.  

Here to help 🙂
Virgin Media Forums Agent
Carley

See where this Helpful Answer was posted

1 REPLY 1

Carley_S
Forum Team
Forum Team

Hi @robert4967

Welcome back to the community!
Sorry to hear that you're having issues with your account access. I might be able to process this if the email you would like deleting is not for your primary account. Please join me on private message so we can locate the account and pass account security, I'll be able to discuss the account in full and look to investigate the issue. You can see your private messages at the top of the page, in the envelope icon.  

Here to help 🙂
Virgin Media Forums Agent
Carley