I reset the Spam Filter to Reject All SPAM messages four hours ago and, so far, I have had no spam and other e-mails are being received normally. I will try to update again tomorrow.
I reset the filter because a VM Monitor said: We recently changed the default SPAM settings in our webmail from 'Reject all SPAM messages' to 'Move message to Spam folder' which will potentially increase the number of SPAM emails contained in that folder. See full comment above reposted by TryToBeHappy.
The reply from the Moderator was copied by TryToBeHappy yesterday. It is on page 32 of this thread as I write. It should still be on page 32 unless it has been moved or removed. I will copy it at the end of this message.
As yet, I have received no spam since altering my Webmail filter settings to Reject All SPAM messages. I am receiving other e-mails normally but I am concerned that an e-mail to me from a genuine new sender might be blocked. I guess that is the risk one takes by switching the spam filter to reject all spam.
We recently changed the default SPAM settings in our webmail from 'Reject all SPAM messages' to 'Move message to Spam folder' which will potentially increase the number of SPAM emails contained in that folder. See below on how to change the SPAM settings for webmail.
1.Click the System menu icon on the right side of the menu bar and then click the Settings menu option 2.Select SPAM Settings 3.Select the required SPAM setting 4.Move message to Spam folder (default) 5.Reject All SPAM messages 6.Flag a message as SPAM but deliver to Inbox 7.Turn off all SPAM filtering 8.Navigating away from the SPAM Settings page will save the setting selected 9.Marking an email as SPAM or NOT SPAM in Virgin Media Mail will move that email to the relevant folder, but doesn't maintain that choice for future messages for that sender. 10.To permanently block an email from a particular sender that you identify as SPAM but the SPAM filter does not, you can set up a filter to delete any future messages. 11.If emails from a particular sender are being identified incorrectly as SPAM, save the sender as a contact. This will ensure that you receive all messages from that sender and it won't be identified as SPAM
Despite changing the spam filter to reject all spam, one from 'McAfee' came through into junk this morning. So, changing the filter is not the answer. VM has changed something else or the spammers have dodged its filter.
I've been getting an influx of spam this week like others and am pleased to see that I'm not the only one suffering! I just "mark as unread" and then click on "mark as spam" setting up filters is too complicated for me I hope VM soon manage to sort their filters out again