ntlworld.com email - mine is still working up to now 15/6/2022
My ntlworld.com primary email is still working normally today, and it would be unlikely that virgin media would remove a primary account or dissable one. without good reason, such as if it had not been used for 90 days or if it was compromised in some way.
Also my secondary emails virginmedia.com are working normaly today.
Surely if there was a change to any virgin email it should be announced or communicated prior to any de-activation of an emails.
The passwords are no longer restricted to 10 digits and can be upto 64 digits.
There have been some changes regarding setting up new emails and changing secondary email passwords, you have to know the old password to change to a new one when managing other accounts, so wise to keep a writen record rather than rely on memory and if the secondary account owner changes the password that might complicate matters. Creating a new email account seem now to involve getting sent an invite which is new, but it also says no new emails except for exising accounts.
Can someone please confirm if the ntlworld.com emails are to continue or are they being phased out, which is implied by the recent cutomer services responses and problems with older emails such as blueyonder.com and virgin.net.
Also the secondary emails have had the alternative contact address removed which is still available for primary email accounts which is less secure for pasword recovery, so a lot of suttle changes going on behind the scenes.