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Closing an old ntlworld account

Hello team,

I am getting a load of spam from my old email address, how can I get this account closed down?

Regards

Trevor

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Re: Closing an old ntlworld account

when you say old...
Are you still as customer?
If so is the email your primery email address?

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Re: Closing an old ntlworld account

Hello, 

No I an no longer a customer, but the ntlworld address is active still and is forwarding info to my gmail account.

Trevor

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Re: Closing an old ntlworld account

staff will get to the post in the next week and message you for details. They can get the address deleted.

It should have been deleted 90days after you left.

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Re: Closing an old ntlworld account

Good Morning, 

 

Thank you for taking the time to post.

 

Sorry to hear that you have some issues with spam. 

 

I will be able to get this email address deleted for you. 

 

I am going to drop you a PM to get some additional information. 

 

Kind regards,

Zak_M 

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