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RedMonster1
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Close email account

I used to have, but no longer have a virgin media account.

Is this the platform to get virgin media to close three old email accounts?

will someone from the forum team respond to this post?

 

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Katie_WT
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Re: Close email account

Hi there @RedMonster1

 

Welcome to our Community and thanks so much for your first post. When you leave our family, any and all email addresses should be deleted within around 90 days of your account closing. On some occasions if the email is still in active use or can be seen to be sending and receiving emails, it may be missed  by the email purge we do. 

 

If your account has been closed longer than 90 days, we can certainly look to manually delete your email accounts for you. I'll pop  you a Private Message so we can go through some security and locate your old account and do what we can to assist you, 

 

Please look out for a purple envelope in the top right of the page and pop me a reply when you can. 

 

Cheers

 

 

Katie - Forum Team


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